Cookies
Cookies are small pieces of data that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
Required cookies
| Cookie | Name | Purpose | Expiry |
|---|---|---|---|
| Cookie preference | cookieconsent_status | This cookie saves whether the user accepted our cookies or not. | 365 days |
| Session cookie | ticketzone_session | Used to create a session ID for the user, so that the system itself can identify the user as a unique and individual user, distinct from anyone else looking at the website. | 2 hours |
| Security cookie | XSRF-TOKEN | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. | End of session |
Optional cookies
| Cookie | Name | Purpose | Expiry |
|---|---|---|---|
| Hotjar | _hjIncludedInSample | Hotjar is an online tool that tracks the website user behaviour to help website owners improve the website performance. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. More information | 365 days |
| Visitor journey tracker | nu_tracker_limited | This cookie saves which pages the user visited and when, so we can customise their experience on the website, like showing them a tailored Contact Us form matching the information they would like to request. | 365 days |
| Universal Analytics (Google) |
_ga _gid _gat AMP_TOKEN _gac_<property-id> |
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google's overview of privacy and safeguarding data |
2 years 24 hours 1 minute 30 seconds to 1 year 90 days |